| Staff Needing To Improve Their Service Delivery |
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Enabling staff to deliver high level service consistently |
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By the end of the program ..participants will understand the KEY imperatives for delivering GOLD CLASS service. Participants will develop and maintain superior customer service standards to ensure industry, organisation and client needs are met.
Designed for people across an organisation involved in service delivery (internal & external).
Duration 8 months @ 1 session per month
In addition, regular coaching is provided for participants.
A range of short programs are available
